Workflow Automation Council Workgroup

Mission

Explore ways that banks can automate and/or add value to the workflows in the patient revenue

cycle process

• Map the healthcare revenue cycle process
• Highlight areas that could be improved by introducing banking technologies and infrastructure
• Outline any corresponding environmental impact
• Develop appropriate policy and industry recommendations that will advance medical banking principles in the marketplace

Leadership

Leader: Nav Ranajee, Vice President, Healthcare Strategy, ABN AMRO

Accomplishments

• Working Paper has been developed and posted in the Medical Banking Research Portal.
• Convened panel of experts at the 2nd National Medical Banking Institute including Wachovia, HFMA HIPAA@Work Task Force, Product Manager at Advanced Financial Solutions and Senior Healthcare Administrator with INOVA Healthcare System.

Dissemination Venues

• Second Medical Banking Institute – March 26, 2003